Patient Satisfaction

Il trattamento del dolore nei Pronto Soccorso italiani

F. Benini, S. Congedi, A. Minicucci, S. Rossin, N. Pinnelli, P. Petralia, A. Pennella

2017/3 — pag. 163-168

Background - Pain is a crucial aspect in the emergency-urgent care setting. Objective - This paper aims to evaluate the satisfaction expressed by accompanying adults and children on pain management in the Italian Emergency Units (EUs) that are mem...

La pediatria di famiglia nell’area milanese: un’indagine di customer satisfaction

R. Marinello, M. Picca, D. Freri, P. Manzelli, L.M. Nino

2011/10 — pag. 663-664

Objectives - To assess parents’ degree of satisfaction about caregiving by Primary Care Paediatricians (PCP). Materials and methods - A customer satisfaction survey was carried out in the metropolitan area of Milan among 415 parents of children age...

La pediatria di famiglia nell'area milanese: un'indagine di customer satisfaction

R. Marinello, M. Picca, D. Freri, P. Manzelli, L. Maria Nino

2011/10

Objectives - To assess parents’ degree of satisfaction about caregiving by Primary Care Paediatricians (PCP). Materials and Methods - A customer satisfaction survey was carried out in the metropolitan area of Milan among 415 parents of children aged...

La pediatria di famiglia e il gradimento dell'utenza tra luci e ombre

V. Calia

2011/10

Attivita' assistita con gli animali all'ospedale pediatrico A. Meyer:valutazione preliminare del progetto

S. Caprilli, M. Frassineti, A. Messeri

2004/3

Dove si nasconde la qualità

P. Auconi

2002/1 — pag. 27-30

Assessment of client satisfaction is increasingly popular among health managers. However, it is a matter that must be handled with care. The patient’s perception is easily distorted by inappropriate information and cannot easily discriminate real f...

L’organizzazione dell’attività del Pediatra di famiglia: un passo dopo l’altro verso la qualità Seconda parte

L. Venturelli, G. Caso

2001/6 — pag. 379-385

In the second part of the article devoted to the steps taken in their paediatric practice to improve the quality of care, the Authors describe how informatisation has been useful in planning periodic controls for patients affected by chronic or rec...

Medicina alternativa a Vicenza

F. Fusco, D. Sambugaro, R. Buzzetti

1999/7

Qualità percepita e pediatria di gruppo: avvio di una ricerca

M. Ancona, D. Duccoli

1999/7 — pag. 427-432

The Authors briefly discuss the issue of quality of care evaluation and more specifically the possible approaches to the evaluation of quality as perceived by patients. The results of a pilot study based on a focus group approach involving 10 mothe...

AZIENDA USL “ALTO VICENTINO” La pediatria di base nell’area fiorentina

M. Pierattelli, A. Milanesi, E. Bettucci

1998/3 — pag. 166-172

An inquiry was carried out in Florence among caretakers of 300 children aged 0- 14 years, aimed at exploring their opinions about family paediatricians. The caretakers (mainly mothers) were interviewed by professionals of a marketing agency hire...

Partire dagli obiettivi di salute

G. Tosolini

1997/9 — pag. 570-572